Blackwood Cronulla

Food was pretty damn good but service was disappointing. The staff who was managing the waitlist was super rude to me and it honestly ruined my morning. It was a chill Sunday morning and fairly busy so I put my name down on the wait list. I was told that the wait would be 20 minutes and so my group went for a stroll down the block and back. We came back about 15 minutes later and waited to speak with the staff at the front. After getting her attention, I said “Hi, I’m Angel for 3” and then pointed my name out on the waitlist. She stared at me, then started getting passive aggressive. She was borderline yelling that she had called my name out 5 times and that she gave away our table just now. She then proceeded to ask whether we were gonna be leaving. I just stood there in shock as her rage was uncalled for. I did not display any anger at her, in fact I was pretty chill until she cracked it at me. The way she handled the situation was very unprofessional and my friends were quite disgusted by her behaviour. We honestly didn’t mind the wait but she was being very rude about it. After we were seated, all the staff serving us at the tables were friendly and nice. I ordered the chicken schnitzel and it was lovely - huge portion and tasty. The iced Milo (w expresso) was a bit milky but I still enjoyed the chocolate taste. However, I couldn’t shake off the unpleasant experience at the front. Anywho, not sure if I’ll be back but it was one of the worst memories I’ve had at a cafe. It is honestly really unfortunate because the food was great.

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Had breakfast 😋 here for our 41st anniversary The Morning Glory brekky bowl was delicious 😋

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